Account Manager – Chicago, IL

Imagine an environment where your project management and organizational skills are combined to create astounding trade show exhibits and permanent environments for some of the top brands in the world. MC² is that workplace. We have an immediate need for an Account Manager to join our group out of Chicago, IL.

Location: Woodridge, IL USA
Position Type: Regular Full-Time

Role Description

We are looking for an experienced Account Manager to act as liaison with all internal departments and deadlines ensuring continued progress of the client workflow.  The ideal candidate will act as a key contributor in a complex and crucial environment.

Primary Responsibilities

Essential Functions:

• Secures and records contracts
• Lead efforts, in conjunction with Director(s), to build, maintain and manage client relationships. 
• Research and understand client business and goals. Troubleshoot and manage all client questions and concerns.
• Develops, executes, and maintains project schedule ensuring project team meets all requirements
• Responsible for correspondence, travel arrangements, estimates and requests show services and ensures delivery
• Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, records changes
• Prepares and manages graphics timeline/approval process
• Prepares show site supervisor packet
• Audits job cost files, labor tickets, ensures invoices are correct, processed and final is submitted to client for payment
• Builds and completes data billing file for processing
• Compiles project performance information, prepares post-mortem with PM
• Performs other duties in support of client services
• Manages sub-contractor

Non Essential Functions:

• Monitors show floor activity to ensure compliance with project plan
• Functions as on-site producer at shows
• Manages client files
• Facilitates Client viewings
• Independently manages house accounts

SKILLS & QUALIFICATIONS

• BS in Marketing or equivalent experience
• Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
• Ability to read set-up prints
• Ability to source materials
• Knowledge of exhibit operations and procedures
• PC skills, proficiency in Microsoft Office Suite, Web
• Excellent communication, organizational and time management skills
• Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
• Strong customer service skills

Travel: Yes, as required

Flexibility: Able to meet a demanding schedule

About Us

An international leader in the exhibit and event marketing industry, we not only design and build beautiful exhibit and environmental spaces (the floors, walls and surfaces) but we innovate the technology within them. We lead the pack in creating dynamic places where people interact, face to face, with the world’s best brands. No exaggeration. All manifested from our 15 locations in the U.S. and our European location in Düsseldorf, Germany. This opening is resident at our Woodridge, IL location.

MC² offers a robust benefits package including: Medical (3 choices of plans), Dental (3 choices of plans), 401K, Vision, company paid Life Insurance, company paid Long Term Disability, Short Term Disability, Accident and Critical Illness Insurance–plus more. Our culture fosters teamwork, individual strength, and innovation, all in a dynamic environment.

MC² is an equal opportunity employer. M/F/D/V.