Account Manager – Paramus, NJ
by
MC²
We are seeking an Account Manager to serve as a liaison between all internal departments to ensure continued progress of client workflow. This role also serves as a key contributor in a complex and crucial environment.
Locations: Paramus, NJ
Position Type: Regular Full-Time
Requirements: Some travel and ability to work a flexible and demanding schedule
Key Responsibilities
Essential Functions:
- Lead efforts, in conjunction with Director(s) and/or Sales, to build, maintain and manage client relationships.
- Research and understand client business and goals. Troubleshoot and manage client questions and concerns.
- Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, recording changes.
- Develops, executes, and maintains project schedule ensuring project team meets all requirements including both internal and client deadlines.
- Prepares the scope of work outline to facilitate the creation of the sales contract.
- Estimates and submits project show services.
- Prepares and distributes show site labor packet.
- Maintains project folders with all client and project documentation stored in company approved SharePoint folders throughout the project.
- Reconciles project costs including labor, show services and change orders, prepares client invoices and gathers approvals before sending them for processing.
- Compiles project performance information and coordinate a post-show review with the internal team.
- Performs other duties in support of client services
- Manages sub-contractors
Non-Essential Functions:
- Monitors show floor activity to ensure compliance with project plan
- Functions as on-site producer at shows
- Manages client files
- Facilitates client viewings
- Independently manages house accounts
Qualifications
- BS in Marketing or equivalent experience
- Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
- Ability to read set-up prints
- Ability to source materials
- Knowledge of exhibit operations and procedures
- PC skills, proficiency in Microsoft Office Suite, Web
- Excellent communication, organizational and time management skills
- Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
- Strong customer service skills
About Us
MC² offers a robust benefits package including: Medical (3 choices of plans), Dental (3 choices of plans), 401K, Vision, company paid Life Insurance, company paid Long Term Disability, Short Term Disability, Accident and Critical Illness Insurance-plus more. Our culture fosters teamwork, individual strength, and innovation, all in a dynamic environment!
Equal opportunity employer – vets/disabled.
