Posted April 07, 2022

Sr. Account Manager - Dallas, TX

Position Description: The Senior Account Manager will act as liaison with all internal departments deadlines to ensure continued progress of client workflow.  Acts as a key contributor in a complex and crucial environment.


Duties and Responsibilities:

Essential Functions:

  • Secures and records contracts
  • Lead efforts, in conjunction with Director(s), to build, maintain and manage client relationships.
  • Research and understand client business and goals. Troubleshoot and manage all client questions and concerns.
  • Develops, executes, and maintains project schedule ensuring project team meets all requirements
  • Responsible for correspondence, travel arrangements, estimates and requests show services and ensures delivery
  • Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, records changes
  • Prepares and manages graphics timeline/approval process
  • Prepares show site supervisor packet
  • Audits job cost files, labor tickets, ensures invoices are correct, processed and final is submitted to client for payment
  • Builds and completes data billing file for processing
  • Compiles project performance information, prepares post-mortem with PM
  • Performs other duties in support of client services
  • Manages sub-contractors


Non – Essential Functions:

  • Monitors show floor activity to ensure compliance with project plan
  • Functions as on-site producer at shows
  • Manages client files
  • Facilitates Client viewings
  • Independently manages house accounts


Skills and Qualifications:

  • BS in Marketing or equivalent experience
  • Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
  • Ability to read set-up prints
  • Ability to source materials
  • Knowledge of exhibit operations and procedures
  • PC skills, proficiency in Microsoft Office Suite, Web
  • Excellent communication, organizational and time management skills
  • Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
  • Strong customer service skills



  • Some travel
  • Ability to work a flexible and demanding schedule

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