Careers
Posted October 22, 2021

Field Service Coordinator - Las Vegas, NV

Position Summary/General Description:

Responsible for providing show floor support for Las Vegas and Regional tradeshows and events.  Includes pre-show, show site, and post show planning.  Reports directly to west coast regional manager. Works in conjunction with Labor Manager.

 

Duties and Responsibilities: 

Essential Functions:

  • Pre-show planning and preparing of materials for onsite including Field Service Packages, setup drawings, and office/desk supplies.
  • Coordinates with warehouse team the delivery of onsite materials to venue(s).
  • On-site check in of all labor through “clock in/out” on labor tickets.
  • Managing use of on-site job box materials and documentation.
  • Drafting and monitoring of field service requests. Providing follow up and status check to on-site lead supervisor.
  • Liaise between the general contractor, show management, exhibit hall, and labor for required credentials/wristbands for labor crew.
  • Maintain the show-site desk during install and dismantle hours logging all accident reports.
  • Arrange and file field service requests during dismantle for client.
  • Post show reconciliation of all labor tickets and field service request entry.
  • Assists regional manager and labor manager with scheduling labor.
  • Files paperwork and makes travel arrangements for SWD based traveling supervisors.

 

Skills and Qualifications:

  • 2-4 years of on-site trade show/event experience, preferably in union labor capacity.
  • Knowledge of exhibit operations, procedures, and union rules.
  • PC skills, proficiency in Microsoft Office Suite.
  • Excellent communication, organizational and time management skills.
  • Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve.
  • Strong customer service skills.

 

Requirements:

  • Occasional travel, <10%
  • Ability to work a flexible, demanding, and weekend schedule when needed.

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