Posted December 28, 2021

Account Director - Pen Argyl, PA

The Account Director will be a key member of the Account Management and the Business Development team. The selected individual will be responsible for providing support to the Business Development executing general correspondence, monitoring project schedule, and coordinating show services (estimate, secure and manage).   Most importantly, this individual will perform all tasks with an emphasis on enhancing the customer experience.

About the position

As the Account Director, you will be the champion of thought leadership and you will own the client relationship. Act as a liaison to fulfill client’s requests as projects move along through design, to production, and to the show site.


Delivering Exceptional Client Satisfaction

  • Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities
  • Ensures service delivery is high quality
  • Ensures effective communication of timelines, deadlines, deliverables, and pertinent details   and exceeds client expectations
  • Anticipates needs, responds to client issues in an expedient and professional manner
  • Maintain and develop strong relationships with clients
  • Exercise strong relationships with internal resources


Managing Financial results

  • Develops the budget, manages to ensure plan is met or exceeded in growth and profitability
  • Retains all appropriate business lines and expands business beyond existing product lines or geographies
  • Audit project data and creates final invoice for processing to client
  • Compile project performance information
  • Monitor show floor activity to ensure compliance with project plan and proposed budget


Drives the Sales Strategy & Growth

  • Proactively identifies opportunities for expansion and cross selling
  • Creates and delivers effective, executive level reporting-ie. Forecasting & Expected Revenue.
  • Possess a catalyst for growth for the client’s business and the agency business.
  • Take ownership of the deployment and management of agency resources on the specified account.
  • Allocate the most effective communication channels and utilization of client resources to grow the business profitability.


Additional Qualifications:

  • PC skills, proficiency in Microsoft365
  • Excellent communication, organizational and time management skills
  • Proven ability to multi-task
  • Strong customer service skills
  • Travel Required
  • Ability to work a flexible and demanding schedule


Required Qualifications:

  • Bachelor’s Degree or equivalent experience
  • Minimum of 5–10-year trade show, exhibit, events, or related experience
  • Ability to work a flexible and demanding schedule
  • Travel Required

MC² offers a robust benefits package including: Medical (3 choices of plans), Dental (3 choices of plans) , 401K, Vision, company paid Life Insurance, company paid Long Term Disability, Short Term Disability, Accident and Critical Illness Insurance–plus more. Our culture fosters teamwork, individual strength, and innovation, all in a dynamic environment!


MC² is an equal opportunity employer. M/F/D/V.

Thank you for contacting MC².

We will be in touch with you very shortly.