Account Manager – Atlanta, GA
As an Account Manager out of our Lithia Springs, GA location, the ideal qualified candidate will act as liaison throughout all internal department deadlines ensuring continued progress of client workflows. This individual will act as a key contributor in a complex and crucial environment.
Role Description:
Duties and Responsibilities
Essential Functions:
- Secures and records contracts
- Lead efforts, in conjunction with Director(s), to build, maintain and manage client relationships.
- Research and understand client business and goals. Troubleshoot and manage all client questions and concerns.
- Develops, executes, and maintains project schedule ensuring project team meets all requirements
- Responsible for correspondence, travel arrangements, estimates and requests show services and ensures delivery
- Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, records changes
- Prepares and manages graphics timeline/approval process
- Prepares show site supervisor packet
- Audits job cost files, labor tickets, ensures invoices are correct, processed and final is submitted to client for payment
- Builds and completes data billing file for processing
- Compiles project performance information, prepares post-mortem with PM
- Performs other duties in support of client services
- Manages sub-contractors
Non-Essential Functions:
- Monitors show floor activity to ensure compliance with project plan
- Functions as on-site producer at shows
- Manages client files
- Facilitates Client viewings
- Independently manages house accounts
Skills and Qualifications
- Minimum of 3 years purchasing experience in a production or manufacturing environment
- Working knowledge of exhibit industry
- Strong organizational and time management skills
- Good communication skills
- PC skills, focus on Microsoft Office Suite, WEB
- Ability to be flexible, effectively prioritize, and multi-task
- Solid math skills
Requirements:
- BS in Marketing or equivalent experience
- Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
- Ability to read set-up prints
- Ability to source materials
- Knowledge of exhibit operations and procedures
- PC skills, proficiency in Microsoft Office Suite, Web
- Excellent communication, organizational and time management skills
- Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
- Strong customer service skills
Travel: As needed
About MC²
An international leader in the exhibit and live event marketing industry, we not only design and build beautiful exhibit and environmental spaces (the floors, walls and surfaces) but we innovate the technology within them. We lead the pack in creating dynamic places where people interact, face to face, with the world’s best brands. No exaggeration. All manifested from our 15 locations in the U.S. and our European location in Düsseldorf, Germany.
MC² offers a robust benefits package including: Medical (3 choices of plans), Dental (3 choices of plans) , 401K, Vision, company paid Life Insurance, Accident and Critical Illness Insurance, company paid Long Term Disability, company paid Short Term Disability, and more. For further information, please click here.
MC² is an equal opportunity employer. M/F/D/V.
